Onboarding starts here
We believe that onboarding should start long before a candidate is physically on board, enjoying their first day. And that's what drove our thinking for this project. Previously candidates had received an emailed offer pack containing PDF documents, but then often heard nothing for up to three months until their first day on the job. So, we created 'The Welcome Lounge' - an online portal that catered to the needs of different candidates at different stages of the process (from important document downloads, to tips on where to grab the best lunches), ensuring that each candidate's new role was transformed from being a distant, abstract concept to a tangible reality.